Latest Case Studies

Rebalancing Governance and Operational Roles During a Crisis

This case study explores how Metropolis Advisory supported Settlement Services International (SSI) in redefining its crisis management framework to establish clearer governance and operational roles during crises. With a complex structure and high reliance on its reputation, SSI required a framework that empowered the Board to focus on oversight while equipping the Executive Management Team with the confidence and capability to lead crisis response. By implementing a structured, tested, and flexible approach, Metropolis Advisory enabled SSI to enhance governance, improve decision-making, and strengthen crisis resilience

Turning Risk Assessments into Strategic Enablers

At Metropolis Advisory, we believe a well-executed risk assessment is more than a report. It’s a conversation starter, a decision-making tool, and a catalyst for resilience. In our latest case study, we share how we helped a national infrastructure services provider transform its risk assessment approach by uncovering hidden challenges, engaging leadership in meaningful dialogue, and embedding actionable strategies that drive long-term success.

Defining Risk Appetite: Empowering Teams for Smarter Risk-Taking

What happens when everyone’s on the same page about how much risk is too much? Smarter decisions, faster action, and clearer governance. In this case study, we show how Metropolis Advisory worked with a forward-looking government agency to define its risk appetite—early in its journey. The result? A practical framework that gave leaders clarity, empowered teams, and embedded risk appetite into real-world decisions, not just boardroom theory

Navigating Organisational Disruption Through Tailored Risk Frameworks

When SydWest Multicultural Services merged with another provider, they needed more than a new structure—they needed a risk framework that fit their purpose, people, and pace of change. This case study shows how Metropolis Advisory helped them navigate disruption and design a risk management framework that was both practical and people-focused. From onboarding to Board reporting, risk is now embedded in the way they lead, serve, and grow.

Bringing Risk Culture to Life – One Conversation at Time

A risk framework is only as strong as the culture behind it. This case study tells the story of how we helped a service-based organisation bring risk culture to life—one conversation at a time. With leaders unsure if teams were really engaging with risk, we focused on shifting behaviours, strengthening psychological safety, and turning risk into something people talked about—not avoided. The impact? Better decisions, bolder thinking, and a culture that supports smart risk-taking.

Elevating Risk Maturity Across Sectors: From Insight to Impact

From non-profits to infrastructure giants, every organisation wants to manage risk better—but where do you start? In this cross-sector case study, we share how Metropolis Advisory helped clients assess their risk maturity, find the gaps, and chart a course forward. Whether it was cyber threats, regulatory pressure, or project risk blowouts, our tailored assessments and roadmaps gave each organisation the tools to improve, align, and take risk with confidence.